⚠ Domain registrations are generally non-refundable once processed. Please read this policy carefully before registering.
Because domain names are unique digital assets that are immediately reserved upon registration — preventing anyone else from claiming them — all domain registration fees are non-refundable once the domain has been successfully registered to your account.
This is standard practice across all domain registries worldwide, including Buddi Web.
We will consider refunds in the following situations:
✦ If you believe you qualify for a refund, contact us within 7 days of the transaction with your domain name, RootMark ID, and transaction details.
Auto-renewal charges are non-refundable once processed. If you did not intend to renew a domain, you should disable Auto-Renew in your domain settings before the renewal date.
We send renewal reminder emails before processing auto-renewal charges. It is your responsibility to manage your renewal settings.
Domains suspended or terminated due to violation of our Terms of Service are not eligible for refunds. This includes domains used for spam, fraud, abuse, or any prohibited activity.
Multi-year registration fees are non-refundable in full. If a partial refund is considered for a multi-year registration, it will be calculated on a pro-rata basis minus any applicable fees, at our discretion.
Contact us and include your domain name and transaction details.
Contact Support